Responsible Gaming
Gaming Should Be Fun, Not a Financial Strategy
At activecitizenship.org.nz, we believe online pokies should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Remember: The odds always favour the house in the long term. Play for enjoyment, not profit.
Age Verification
Online gambling in New Zealand is strictly for adults aged 18 years and over. It is illegal for anyone under 18 to gamble online or access pokies sites.
If you are under 18, please do not proceed. All LeoVegas services require valid age verification before play.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts to feel the same excitement
- Hiding gambling activity from family or friends
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing anxiety, depression, or mood changes related to gambling
- Feeling unable to stop or cut back on gambling despite wanting to
- Using gambling to escape problems or difficult emotions
- Lying about the time or money spent gambling
- Jeopardising relationships, job, or educational opportunities
If you recognise any of these signs, support is available.
Self-Help Tools & Responsible Gaming Features
LeoVegas provides tools to help you stay in control:
- Deposit Limits: Set a daily, weekly, or monthly limit on deposits to control spending
- Loss Limits: Restrict the amount you can lose in a set timeframe
- Reality Checks: Receive reminders during play sessions to check how long and how much you've spent
- Self-Exclusion: Temporarily or permanently block your account if you need a break from gambling
- Cool-Off Periods: Take a mandatory break from your account (24 hours to several months)
- Account Closure: Permanently close your account if you decide to stop gambling
Use these tools proactively to maintain healthy gambling habits.
Support Organisations & Resources
If you or someone you know needs help with problem gambling, these organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (NZ): www.pgf.nz | Free helpline: 0800 664 262
- Gambling Helpline (NCPG NZ): 0800 654 655 (24/7, free & confidential)
- Samaritans NZ: 1737, call or text free, 24/7
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org | 1-800-522-4700
If You Need Help, Reach Out Today
Problem gambling is treatable, and support is available. There is no shame in asking for help.
If you or someone you know is struggling with gambling, contact the Problem Gambling Foundation (NZ) today:
0800 664 262 (Free & Confidential, 24/7) or visit www.pgf.nz
You can also text 1737 anytime for support from Samaritans NZ.
Last updated: 2026. Responsible gaming information is accurate for New Zealand jurisdictions. Always verify current support organisation details.